What is the Pharmacy First Service?

Pharmacy First is a new NHS service that allow patients to access same day appointments and antibiotic treatments for 7 common conditions without the need for a GP appointment.  The 7 conditions are listed below, so just click on the link for more details and to book an appointment with one of our Citywide Health Pharmacists

Key Features of the Pharmacy First Service

  • NHS-Funded Treatment: Receive treatment at no cost for seven common conditions.
  • Expert Pharmacists: Consultations provided by trained pharmacists.
  • Electronic Referrals: Seamless integration with NHS 111, GP practices, and other healthcare providers.

Conditions Covered

Our Pharmacy First Service includes consultations and treatments for the following conditions:

  1. Acute Otitis Media (1 to 17 years) Acute otitis media is a middle ear infection common in children and teenagers, characterized by ear pain and possible fever. Our pharmacists provide effective treatment to relieve symptoms and prevent complications. BOOK WITH THIS LINK
  2. Impetigo (1 year and over) Impetigo is a highly contagious skin infection that causes red sores, primarily in young children. We offer targeted treatments to manage and clear the infection quickly. BOOK WITH THIS LINK
  3. Infected Insect Bites (1 year and over) Infected insect bites can cause redness, swelling, and pain. Our pharmacy provides advice and treatment to reduce inflammation and prevent further infection. BOOK WITH THIS LINK
  4. Shingles (18 years and over) Shingles is a viral infection that causes a painful rash and can have long-lasting effects. Our pharmacists can offer antiviral treatments to manage symptoms and speed up recovery. BOOK WITH THIS LINK
  5. Sinusitis (12 years and over) Sinusitis, characterized by sinus inflammation and pain, often follows a cold or allergy. We provide treatments to relieve congestion and alleviate discomfort. BOOK WITH THIS LINK
  6. Sore Throat (5 years and over) Sore throats are commonly caused by infections and can be quite painful. Our pharmacy offers effective remedies to ease throat pain and speed up recovery.  BOOK WITH THIS LINK
  7. Uncomplicated Urinary Tract Infections (Women 16-64 years) Urinary tract infections can cause discomfort and frequent urination. We provide appropriate antibiotic treatments to resolve the infection quickly and effectively. BOOK WITH THIS LINK

These consultations can be provided to patients visiting our pharmacy directly or those referred electronically by NHS 111, GP practices, and other authorized healthcare providers.

How the Service Works: Step-by-Step Process

  1. Visit or Referral: Come to our pharmacy  ie Self Refer or be referred electronically by your GP practice.
  2. Consultation: Speak with our pharmacist about your symptoms.
  3. Treatment: Receive advice and, if necessary, NHS-funded medication.

Book Your Appointment Online: GP electronic referrals are not required, you can  book a consultation for convenience.


What our customers say...

We love to get feedback from our customers, whether it be recognising the hard work of our pharmacy teams, hearing about the little things that made a difference to your experience, or even comments or concerns that might help us improve - all is welcome! If you would like to leave us some feedback, please contact us here

img
Judith Hoyle

Haxby Pharmacy Customer

I want to say how impressed I’ve been today with the service I’ve had at Haxby Pharmacy. I called in this morning for advice as I’ve just become unwell and I’m leaving first thing tomorrow on a trip to Lebanon. The pharmacist helped me to arrange an appointment with the local GP, as she suspected I needed antibiotics. I was able to pick up a prescription at the same pharmacy by no later than 3pm that day. Everyone I dealt with was pleasant and helpful and a credit to the pharmacy.

img
Jenny & Jim Lambert

Poppleton Pharmacy Customer

My husband had a large blister on his knee after a carpet burn. The pharmacist not only gave us reassuring advice, but told us how to treat it with the dressings she gave us by doing the first one for us. A week later, at another visit, she told us and showed us how to carry on with the care, saying how well it was doing. Care and advice like this would be almost impossible to obtain at the moment. We are very lucky to have such a friendly, expert pharmacist, willing to help so readily in our village. All the staff are helpful and friendly too.

img
Anonymous

Huntington Pharmacy Customer

I cannot thank Huntington Pharmacy enough for their excellent service. They managed to source some emergency supplies of tablets for my mum, which have been discontinued for the next three months. Without these tablets, my parents wouldn’t have been able to travel on their holiday and my mum would have been very poorly. The member of staff who was helping us managed to rectify this, overnight, which is just amazing. He went above and beyond to sort this out and we are so grateful, we cannot thank him enough.

img
David Finch

Fulford Pharmacy Customer

The staff in the pharmacy are fantastic. I suffer from migraines and the staff are always really helpful for medications and advice. If you live in Fulford, I urge you to use this pharmacy, I would recommend it to anyone.

img
Susan Richardson

Tower Court Pharmacy Customer

Wow, how kind, caring and helpful are the pharmacist and the staff? The care and help I have been given with dealing with my medication has been outstanding. Sometimes in life you are extremely lucky - I am that person. I couldn't wish for better help and support from you all. Thank you so very much.

img
John Fletcher

Water End Pharmacy Customer

I've been going to this chemist for twenty years and the staff are fantastic - polite, helpful and happy to help you with whatever you need. I highly recommend this chemist.

img
Rob Pickersgill

Bishopthorpe Road Pharmacy Customer

Excellent help when I needed an emergency supply of medication. Visiting York for the weekend and left my pills at home in Cheshire! Josh and the staff got on the phone to my GP and had me a supply in 15 minutes. I can't thank them enough!